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Windows 10 feature update 1803 - Sentinel Dongle Driver BUG

IMPORTANT NOTICE

It has come to our attention that the latest Windows 10 - Feature Update version 1803 has caused the Sentinel Dongle Driver used by our legacy Sentinel Superpro Dongles to not work correctly.

Users will be unable to start their Serendipity Blackmagic / Megarip / Veripress version 7.1.xx servers.

On startup the Server will report:

AUTHORISATION ERROR Failed to Detect a Valid Security Key. Error Code was 4-16

Currently, Blackmagic/Megarip/Veripress v7.0.01 (and below) users are NOT affected - the software will start normally.

Serendipity V7 Driverless USB Dongles are also NOT affected.

Please don't update Windows 10 to version 1803 until the issue has been resolved.

Regards,

The Serendipity Software Team
Serendipity Software Pty Ltd
[www.serendipity-software.com.au]
Today we released Windows 10 Update 1 for Veripress version 7.1.01

The update patch FIXES the Sentinel Dongle Driver problem caused by Windows 10 - Feature Update version 1803.

Legacy Sentinel Dongle users with an existing Veripress v7.1.01 installation, or who wish to upgrade to Windows 10 in future will need to install the patch using the Serendipity Updater.

For directions on how to apply the fix please refer to this Knowledge Base article:

[skb.serendipity-software.com.au]


Regards,

The Serendipity Software Team
Serendipity Software Pty Ltd
[www.serendipity-software.com.au]
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